Effective Date: June 20, 2024

1. Introduction

Parcela LLC ("we," "our," or "us") operates the parcela.pro website and provides address intelligence reports (the "Service"). This Privacy Policy describes how we collect, use, and disclose your personal information when you use our Service.

2. Information We Collect

When you use our Service, we collect the following types of information:

• Address Information: The full address you provide to generate a report.
• Email Address: Your email address for delivering the report and for support purposes.
• Payment Information: We use Stripe for payment processing. We do not directly collect or store your full credit card details. Stripe collects and processes your payment information in accordance with their privacy policy.

3. How We Use Your Information

We use the information we collect solely for the following purposes:

• To generate and deliver the address intelligence report to your email address.
• To process your payment for the Service.
• To respond to your inquiries and provide customer support.
• To manage your account, credit balance, and dashboard access (for multi-report pack purchases).
• To send transactional emails related to your purchase (order confirmation, dashboard link, credit expiry reminders).
• To send occasional product updates and marketing emails to existing customers. You may unsubscribe at any time via the link in any email.

4. Data Retention

We retain your reports for a period of 30 days from the date of creation to facilitate any re-delivery requests or support inquiries. After 30 days, reports and associated address/email data are purged from our systems.

5. Data Sharing and Disclosure

We do not sell, trade, or otherwise transfer your personally identifiable information to outside parties. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential (e.g., Stripe for payment processing). We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others' rights, property, or safety.

6. Security

We implement a variety of security measures to maintain the safety of your personal information when you place an order or enter, submit, or access your personal information.

7. Your Consent

By using our Service, you consent to our Privacy Policy.

8. Contact Us

If you have any questions regarding this Privacy Policy, you may contact us at privacy@parcela.pro.